I had an excellent experience with Jennette, who came 3 days a week for 2 weeks to provide postpartum services to me and my daughter when she was 3-4 weeks old. I didn't really know what I was looking for, but Jennette was great at anticipating my needs and my baby's when I was struggling to make it through the day with a baby and a puppy and a slow c-section recovery. Every time I nursed, she would take my baby after to change her and then soothe her. She is a very effective soother and was so sweet with my daughter. She also changed all her diapers, which was a very nice break for me. She encouraged me to nap each time she came and made that possible. She did household chores like taking out the trash, running the dishwasher and putting away dishes, assembling some gifts we had received but hadn't had time to look at, chopping vegetables, and doing laundry. And she brought me breakfast in bed while I nursed, which was a really lovely luxury. One of the areas she was most helpful in was teaching me how to pump, as well as providing me with advice and resources for some breastfeeding issues I was having. In general, it was such a relief and wonderful help to have such a knowledgeable, warm, and non-judgmental person here with us for several hours a day. Jennette was also interesting to talk to, was very cool with my hyper puppy, and has sent me several follow up emails with more resources since we parted. Would highly recommend! -- Emily (Postpartum Client)
We used Jennette for long-distance post-partum work after our first son was born. She sent us weekly emails that were absolute life-savers. She provided useful and organized information which saved me from going down the rabbit hole of googling every little thing. I loved her tone and style, which were always professional, kind and understanding. She was also available by phone and text to answer questions, listen and lend support. I would highly recommend Jennette to any expecting mom--she really helped put me at ease through some of the hardest and most exhausting weeks of my life. -- Sarah (Distance Support client)
It was really confidence-boosting to have Jennette available to us in the "fourth trimester," both for her knowledge as well as for her gentle hand with our daughter. We'd recommend her to anyone! -- Youngna (Postpartum client)
I absolutely loved working with Jennette! She is exactly what I needed after having my son. As a first-time mother, I had a lot of questions and felt very unsure of myself. Jennette was not only informative, but she was supportive, not judgmental, and gave me the confidence I needed. One of the things I really appreciate about Jennette is that she didn't try to pressure me into any particular model of mothering. She gave me informed options and a lot of great resources so that I could make smart decisions - whether it was about breastfeeding or sleep training. I've kept in touch with Jennette and still ask her for advice and she's always been quick to respond and offer help. I can't thank her enough or give her a stronger recommendation. -- Susie (Postpartum client)
We had a wonderful experience with Jennette and would highly recommend her services as a postpartum doula. She helped us in the two weeks after our baby girl's birth. Her availability was great, and she was able to come on the days and at the times when we needed her to. Firstly and most importantly, she has a very calm, soothing, caring personality, so we felt very natural and comfortable letting her hold and take care of the baby. She helped us with a thousand little things we weren't skilled at as new parents, such as different holding positions, bathing the baby, figuring out the carrier and putting the car seat on the stroller, etc. She would also do light housework at our request, such as doing the dishes, taking out the dog, etc., and also offered to cook for us. Every day during the first 10 days or so she would send us an e-mail with various discussions and tips about what mom and baby were going through, tips for taking care of the baby, concerns that parents have, etc. - and those e-mails were personalized to us based on things we had been discussing with her. These e-mails contained very useful information and served as a basis for additional discussions and learning when Jennette would visit us the following time (plus she always answered our queries by e-mail also, and was quick to respond; we still reach out to her with questions, and she is very responsive). She was supportive of our choices, but also did not hesitate to respectfully explain best practices on any issue. Bottom line, we had a great experience with Jennette and would definitely recommend her. -- Ivan (Postpartum client)
Jennette was such a great help to me during my "4th trimester"!!! When I was searching for a postpartum doula, I bookmarked many profiles; Jennette was the first person I reached out to and interviewed, and after meeting her I knew I didn't need to look further. My husband and 4 year old met her and liked her too. I emailed with 2 of her references and their feedback was very positive.
Jennette and I scheduled 3 hour visits as needed from week to week. Here are some of the things she helped me with:
Jennette also sends regular emails to her clients with perfectly timed information about infant development, sleep, feeding, soothing - I would read her messages over and over both because they covered exactly what I was curious/worried about and because the tone was so warm and comforting! After our visits, she would email me follow up information on topics we had discussed, such as articles on co-sleeping or YouTube videos showing feeding techniques. Jennette is calm but energetic, laid back but organized, very knowledgeable herself but also well prepared to point you toward additional resources as needed; she can connect you with overnight doulas, IBCLCs, massage therapists, etc. Her rate is also very reasonable! Last but not least, I appreciated how she has a nice clear contract form and payment schedule. -- Fran (Postpartum client)
- Breastfeeding support
- Helping me give baby her first bath (I had forgotten so much since my first child!)
- Helping me take baby out in the stroller for the first time (my first real walk outside post-c section)
- Caring for baby while I showered or napped
- Picking up groceries or pharmacy items
- Returning my library books :)
- Bringing me water/tea/snacks while I rested
- Helping me organize the nursery
- Reading books/playing with my older child
- Meal prep
- Washing bottles, etc.
- Being a supportive listener for all my worries, perplexities, and concerns :)
This is just a note to let you know that the casserole you prepped for us turned out delicious! Having your guidance during these first two months of our Dottie Mae's life (and even before) has been such a source of comfort. Your knowledge and holistic approach have alleviated so many of our new-parent worries. I know we are a happier and less stressed family than we would have been without you. You are providing an invaluable service to people who truly need you, and I'm so proud to call you a friend. Thank you for being an important part of this most precious time for us.
I worked with Jennette as a postpartum doula when I had my second child. He was born via c-section when my daughter was just 18 months old. Jennette was a huge help with so many aspects of getting back on my feet. From helping me get my daughter from daycare (since I wasn't allowed to carry her) to helping me cook, do some simple house chores, and remember to take care of my self. She was in indispensable, wise and very comforting presence in those first few months.
Any time I had a question Jennette got back to me with well researched answers, drawing not only from her extensive collection of great books and websites, but also from the huge network of other parents she's connected to. She is an amazing resource for all kinds of parenting info, not just for infants and post pregnancy help. -- Emily (Postpartum client)
We feel very lucky to have worked with Jennette following the birth of our son. She was always the first person we reached out to in a moment of new parent panic. We found her to be an incredible resource when it came to answering questions about breastfeeding, newborn care, and postpartum recovery. Jennette always responded quickly (even in the middle of the night!) and was wonderful about providing several different resources/ideas or things to try. It’s easy to feel overwhelmed by all “answers” on the internet, and we felt very lucky to have someone who could help distill and present information to us in a clear and even-handed way. We also really appreciated her daily/weekly email check-in with information geared toward both Mom & Dad. Jennette is incredibly respectful of peoples’ varied viewpoints. Even when asked about topics that tend to elicit strong opinions, we found her to be non-judgmental, open-minded and understanding.
We always looked forward to having Jennette around. She was a calm, kind presence, wonderful with our visiting family members, easy to talk to, and always helpful. She was very good about checking in with us, letting us know in advance if she might be unavailable at any time, and setting up convenient times to meet and chat. When she was with us we were given her undivided attention and focus and never felt as though time was an issue or that she was in a rush.
Jennette is a fantastic human being. In the whirlwind of weeks following my son's birth, Jennette acted as my post-partum doula and sent me detailed, organized emails that contained all of the information I needed for the first weeks of motherhood. Her communication with me was well-informed, warm, personalized and, perhaps most importantly, well-curated. The internet contains so much information about parenting but it's very difficult to track down a consistent source of information that fits with my values and disposition. Jennette was able to send me in the right direction every time I came to her overwhelmed by my research and unsure of what to believe or do. She was never proscriptive, but gently offered a sensible range of perspectives whenever I had a difficult question. I hope she brightens the doorsteps of many mothers and I would happily talk with anyone who'd like to discuss her services. -- Mary (Distance Support client)
Jennette was an incredible resource in those precious/terrifying first days/weeks of being a brand new parent. Personally, I was overwhelmed with asking "the internet" all the questions I couldn't articulate. I was also steeped in books that spoke in general terms. Having Jennette as a personal resource that both knew my family's personality and could speak from experience and was invaluable. Her balance of academic knowledge, sincere listening and the ability to put things into perspective was more comforting and helpful than any other resource. 2.5 years later I'm still a terrified new parent, but less so. And I know I can always ask Jennette! -- August (Postpartum client)
We truly appreciated Jennette's support! As first-time parents in the middle of the COVID-19 pandemic, we loved having a lifeline in Jennette's attentive care even from a distance. I felt comfortable asking any question, and confident in her responses.
Jennette really helped me understand that there is such a wide range of "normal" when it comes to babies and it's often hard to know what the "right" answer is; techniques, philosophies, etc. can vary quite a bit and still be perfectly healthy and loving, and a baby can be doing lots of different things at different stages that are totally fine and nothing to worry about. In that way, she helped ease my fears about needing to follow any particular parenting dogma and focus on a few things that really mattered to me.
I've written so far about what makes Jennette a great talker, but she's also a wonderful listener. Knowing that my birth experience (an unsuccessful induction followed by an emergency C-section for which I had to receive general anesthesia) was not what I'd imagined, she encouraged me to share my birth story and my feelings around it with her. I have distinct memories, even in the hazy newborn days, of how cathartic and clarifying it was for me to be able to share my birth story, and I have Jennette to thank for her kindness and openness that set the conditions for me to share it. -- Abigail (Distance Support client)